There was a time when I worked as communications director for a small Asian American media firm in California and I actually worked next to the techs and felt pretty comfortable figuring out what they were doing. That was long ago and I’ve been happy to leave my computer problems to specialists since.
But recently my HP computer started malfunctioning and the techs I called on insisted my problems had been solved. Yet when I got it home, I was puzzled about resetting it up. I was ready to go back when I tried one more time to set it up, and finally persisted through the problems, finding that a few maneuvers solved what had seemed insurmountable.
Amazingly it restored that feeling long ago in California when I took it for granted that I could solve most tech problems. It may not last long before I am frustrated again by another tech challenge, but it sure felt good!